Terms & Conditions

Important Reservation Policies

–Late Cancellations/no-shows charged first night’s accommodation.
–Early check-in is not allowed unless given express written permission.
–If you expect to arrive early in the day and would like immediate access to your room, booking the room for the prior night guarantees immediate access. Similarly, for late departures, reserving an additional night will guarantee access to your guest room until you depart. If you choose not to reserve, we will be glad to store your bags and make our facilities available for you to freshen up.
–If you require early check-in to your room, and you arrive between 12am-10am on the day of your reservation, if the room is available, the full charge for the prior night will be added to your reservation.
–We welcome guests from everywhere, outside of Los Angeles County.
–At check in, international guests must present a valid passport. US residents must present valid government issued I.D. (ie: driver’s license, state ID card, passport)
–Guests may also be asked to present proof of onward travel.
–Anyone under 18 must be accompanied by a guardian.
–Guests under 16 permitted only in private rooms unless an entire dorm is rented.
–Anyone under 18 must be accompanied by a parent or chaperone.

Cancellation Policy

Cancellations must be made before 3:00 p.m. in writing (e-mail) 48 hours prior to your day of arrival. If you do not show up for your reservation, or you cancel after this time, your credit card will be charged for each bed or private room reserved for the first night of your booking.

Reservation Guarantee deposit details will be sent via email.